FAQ

FAQ – Supreme Plump

We’re here to help! Find quick answers to the most common questions about Supreme Plump, your orders, and our services.

💋 1. What is Supreme Plump?

Supreme Plump is a professional lip treatment serum designed to give your lips a naturally fuller, smoother, and more hydrated appearance. Its advanced formula combines science and beauty for instant and long-lasting results.

🧴 2. How do I use Supreme Plump?

Twist the pen until the product appears on the applicator tip. Apply directly to clean, dry lips. You’ll feel a gentle warming or tingling sensation — that means it’s working!
Use alone for a natural look or under your lipstick for added volume and shine.

🚚 3. How long does delivery take?

All orders are processed within 24–48 hours and delivered within 3 to 7 business days anywhere in the USA.
Shipping is complimentary and your package will be delivered straight to your door.

💳 4. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
All payments are securely encrypted for your protection.

🔄 5. What is your return policy?

For hygiene reasons, opened or used cosmetic products cannot be returned.
If your order arrives damaged or defective, contact us within 7 days of delivery at support@supremeplump.com, and we’ll gladly assist you with a replacement or refund.

📦 6. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery in real time.

🕓 7. How can I contact you?

You can reach our customer service team by email or phone:
📩 support@supremeplump.com
📞 +1 (424) 445-3208
We’re available Monday to Friday, from 9 AM to 6 PM (PST).

🧠 8. Is Supreme Plump tested on animals?

No. All our products are cruelty-free and dermatologically tested, ensuring safety and quality without animal testing.